Question
Are there jobs in Clinical UX?
Answer
Yes, there are many clinical UX jobs!
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Most Clinical UX jobs advertised by employers virtually never have Clinical UX in the job title or description. Rather, these employers say they want a UX/UI Product Designer, with a strong portfolio, a couple years of experience and as a bonus, healthcare experience.
However there are many companies around the world, large and small, who are precisely looking for a Clinical UX professional. These companies need people who understand healthcare, research methods, problem solving, people-centered design, emotional and ethical design, and so much more. There are very unique challenges and opportunities in Healthcare.
For example, how do you provide a tele-health service in an area with poor internet access? How do you encourage someone to use a mobile app to improve their health when they have never done so for the past 60yrs of life? How do you create a new Electronic Medical Record system if you struggle to do research with the clinicians who will use it?
These are all Clinical UX specific challenges. Well trained and experienced UX professionals can work on these projects, but they will always find it significantly harder if they have never faced these situations before.
So yes, there are many Clinical UX jobs, but it’s important to understand that not all employers are using that name.
Question
Do you ever feel burnt out in Clinical UX? E.g. not making enough impact, or opportunities for creativity?
Answer
No, not when you enjoy your job and/or working for your employer/client.
It depends on the employer
more so than the project if you feel burnt out by work. If
you are happy at work, it will
make a huge difference to
how you feel about it doing the work, and the quality of the work you do.
Clinical UX compared with Healthcare UX however, should always impact patients somehow. This in itself can be enough motivation to face hardships and frustrations at work.
Employers, and the senior managers who run companies, have huge amount of control (and legal responsibility) for the wellbeing of all employees. If the job is a source of unreasonable stress (taking stress from work home with you is a good example), or causes burnout, then either the employer needs to change its practices or the employee needs to find a new job.
Regarding there not being enough opportunity for creativity, this most often becomes a problem if the solution has already been dictated to the Clinical UX professional, or it is created before they start their work. This is very frustrating for the Clinical UX professional, but if their opinion is respected, then they can encourage change.
This leads to an important point; if your discipline is not respected at work, especially by senior management, it is worth exploring for a new job as soon as possible.
Don't work somewhere that makes you unhappy.
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